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  • Rome Memorial Hospital’s Residential Health Care Facility earns highest 5-star national ratings on Nursing Home Compare
    Rome Memorial Hospital’s Residential Health Care Facility (RHCF) has earned the highest 5-star rating from the Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare.

    The RHCF is one of only 29% of skilled nursing facilities nationally to receive an overall rating of 5-stars, which takes into consideration the facility’s performance on health inspections, staffing levels and quality of resident care measures.

    The RHCF, an 80-bed skilled nursing facility which is located on the hospital’s third floor, provides long-term care, as well as short-term rehab and respite care programs.

    The RHCF has also been recognized as a top performing nursing home by the New York State Department of Health. The RHCF is the only facility in Oneida County to be ranked among the top 20% of nursing homes statewide through the Nursing Home Quality Initiative (NHQI) for four consecutive years. The NHQI is an annual quality and performance evaluation project to improve the quality of care for residents in Medicaid-certified nursing facilities across New York State.

    “Our staff takes great pride in providing exceptional care with compassion,” said RHCF Administrator Wendy Goetz, FACHE, LNHA. “Everyone from nurses, housekeepers, activities specialists, and administration play a part in achieving excellence and making this a special place for our residents.”

    According to Goetz, the facility’s resident-centered care philosophy is one important factor in creating a high quality residential health care environment. Rather than being treated as a group, residents are individually supported in achieving their optimal level of physical, mental and psychosocial well-being.

    “At the RHCF, our resident-centered care philosophy plays a major part in our facility’s success,” Goetz said. “Through Person Centered Care, we have created a nurturing culture that empowers residents, promotes purpose and meaning, and supports well-being for individuals in a relationship based, home environment.”

    With its specialized Senior Behavioral Health Unit and Residential Health Care Facility, the hospital has become recognized as a valuable resource for senior services. The hospital has earned special designation as a NICHE (Nurses Improving Care for Healthsystem Elders) facility for implementing a discipline of care that recognizes the unique needs of patients and residents at every stage of life.

    For more information about the Residential Health Care Facility at Rome Memorial Hospital, call 315.338.7305.


     Denise Hanna 
    When she broke her leg and had to have surgery,
    Denise Hanna needed the personalized care that
    the Short-Term Rehabilitation Unit at the Residential
    Health Care Facility (RHCF) at Rome Memorial Hospital
    provides. When the RHCF staff found out that Denise
    might miss her son’s wedding because of her injury,
    they were quick to make the necessary arrangements
    to get her to the wedding. This is an example of the
    5 star rated care provided by the RHCF to both residents
    and patients in the Short-Term Rehab Unit. Working with
    RHCF physical therapist, Melissa Williams, PT, DPT,
    Denise was able to eventually get back on her feet and home.